Pharmacy Innovation Lead (apotheker) (m/f/d)

Wellster is scaling across Europe on top of infrastructure most of our competitors don’t have: our own telemedical clinic, our own mail-order pharmacy, and a pharmaceutical wholesale operation covering the entire European Union. Our Dutch mail-order pharmacy is the engine underneath all of it — it dispenses for our own patient brands and it fulfils, white-label, for third-party telemedicine platforms across Europe. Now we are looking for one commercially minded, BIG-registered pharmacist to leverage this set-up. As Pharmacy Innovation Lead you are our second registered pharmacist at the site and the person who decides what this pharmacy can actually do — which partnerships we can deliver, which operating models hold up under regulatory scrutiny, and what each of them really costs to run. You will also build the prescription operating model behind every new European market we open, which means the countries Wellster enters over the next two years will run on models you designed. This is a role for a pharmacist who has already stepped out of the dispensing bench and wants to build, not a commercial manager with an interest in pharmacy.

Our pharmacy sits in Bad Nieuweschans, right on the Dutch–German border in the province of Groningen.

Your tasks would be...

  • Act as our second BIG-registered pharmacist alongside our current pharmacist — sharing pharmaceutical responsibility day to day and providing full, credible cover during absence
  • Build the prescription operating model for each new European market we enter as part of our internationalization: how prescriptions are received, dispensed and delivered compliantly in that country, from first feasibility assessment through to first patient served
  • Own the operating model, feasibility and delivery of our third-party fulfilment partnerships — what we can deliver and at what cost to serve; commercial terms are negotiated centrally, and you are the person who makes them deliverable
  • Set and own operating models and service-level standards across both the pharmacy and our pharmaceutical wholesale operation, so the two work as one system rather than two
  • Design and launch new pharmacy business and operating models — new therapy areas, new fulfilment formats, new service constructs — from regulatory feasibility through to live, running operation
  • Lead our strategic pharmacy and wholesale projects: automation, capacity expansion, and building out our compounding capability
  • Translate Dutch and EU pharmacy regulation into operational reality — what we are allowed to do, how we evidence it, how we hold that position with the regulator — and own the quality and compliance work that keeps a high-volume mail-order pharmacy audit-ready as volumes, markets and product categories grow
  • Deputize for our Director Pharmacy on operational decisions, and act as a second senior point of contact at the site
  • Work closely with our commercial brand teams, our wholesale team and our executive leadership so that supply, service levels and expansion plans hold together in practice

You will fit well, when…

  • You are a BIG-registered apotheker, or you are eligible for BIG registration in the Netherlands and prepared to complete it
  • You have 3–8 years post-registration experience, and you have already moved at least partly out of patient-facing dispensing — a chain or online pharmacy head office, a pharmaceutical wholesaler, an insurer, or healthcare strategy consulting
  • You have real fluency in Dutch pharmacy law and IGJ expectations — enough to tell the difference between something that is not permitted and something nobody has done yet — and enough curiosity about other EU regimes to work out what changes when we cross a border
  • You think in operating models and unit economics, not only in SOPs: you can cost a fulfilment model, not just document one
  • You draft, decide and close without waiting for a support function, and you are comfortable working at scale-up pace
  • You can tell a commercial team that a partnership cannot be delivered the way it was sold — and then put the version that can be delivered on the table
  • You proactively create structures, briefs and solutions instead of waiting for detailed instructions
  • You are fluent in Dutch and English; German is an advantage
  • This role is likely not the right fit in two cases: First, if your background is primarily patient-facing or clinical dispensing and you want to stay close to that work — valuable careers, but this role sits on the operating-model and commercial side of the pharmacy. Second, if you are a strong commercial or business development profile who is not a registered pharmacist — the registration is a hard requirement here, not a preference, because this role carries real pharmaceutical responsibility.
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Your Benefits

Wellster works hard to bring many benefits to its employees, ranging from fitness, coaching, discounts and so much more.

Mental health support
Mental health support
Mental health support
Mental health support
Working with professional and fun team
Learning & development allowance
Fitness & Wellster bike club
Public transport allowance
Centrally located offices
Childcare allowance & Kita search support
Working with professional and fun team
Learning & development allowance
Fitness & Wellster bike club
Public transport allowance
Centrally located offices
Childcare allowance & Kita search support

Hear what your future colleague has to say about working at Wellster and the role. Also, feel free to refer to the FAQ for questions.

Working at Wellster is a joy because of the incredible team. Their passion and teamwork turn every challenge into a fun and rewarding opportunity to grow together.

Elizaveta Porseva,

Sr. People Manager

What is the typical hiring process?

After your CV submission, our HR team will get in touch with you. The first call is to get to know the company and the position better; of course, you will get a chance to introduce your ambitious self then. After comes a call with your future Teamlead, which is followed by a case study. The last step is to meet the team and visit one of our locations. Usually. We will always inform you about the next steps during the interviews.

How long is the hiring process?

It will take us a week to get back to you after your CV submission. If everything goes smoothly, the interview processes can be finished in roughly 4-6 weeks.

What is it like to work at Wellster?

Tough question. We’ve asked some colleagues to describe their experience with songs. Some of the answers were: Rolling in the Deep, Oh Happy Day, Show must go on and Eye of the Tiger. What does it mean? We don’t know, we just know that people love it here :)

What language do people speak at Wellster?

Official language of the company is English. We operate so far only on the German Market - so some people/departments must speak German. All the other languages are super welcome to join “the most prevailing language” contest :)

What if I want to see more?

You are welcome to join our Linkedin page to check out News and Announcements.

What if I have more questions?

You can text me at career@wellsterhealth.com